FAQ
We know shopping online comes with questions — and we're here to make things simple, clear, and stress-free. Below are answers to what we get asked most. If you don't see what you're looking for, just reach out. We're happy to help.
What products do you offer? Sugar Ave Boutique specializes in boho-inspired dresses and women's fashion. Our pieces are designed to feel effortless, look beautiful, and carry you through any occasion with ease.
Where do you ship? We currently ship within the United States only. Whether you're in a big city or a small town, we've got your delivery covered — everywhere in the U.S.
Do you offer free shipping? Absolutely. Every order ships free with no minimums and no hidden fees. Just place your order and we'll handle the rest.
How long does shipping take? We process orders within 1–2 business days. From there, your order should arrive within 5–10 business days depending on your location. You'll receive a tracking number as soon as your package is on its way.
What is your return policy? We offer a 60-day return window from the date your order is delivered. If you're not completely satisfied, you can return your item in unused condition for a refund. No restocking fees.
How long does a refund take? Once we receive and inspect your return, refunds are processed within 7 business days. We'll refund your original payment method and email you as soon as it's done.
How can I contact customer support? You can reach us anytime at support@sugaraveboutique.com. We respond quickly and always with care.
What sizes do you offer? We carry a range of sizes to suit different body types. You'll find detailed sizing information on each product page. If you're unsure which size is right for you, feel free to ask — we'll point you in the right direction based on your preferences and fit.
Do you restock sold-out items? Some of our styles are limited, but popular pieces may be restocked. If something you love is sold out, keep an eye on the product page or sign up for restock alerts.
Is it safe to shop on your website? Yes. Your security is our priority. All transactions are SSL-encrypted and we never store your payment details. Shop with complete peace of mind.
Still have a question? Don't hesitate to get in touch — we're here to make your Sugar Ave Boutique experience as smooth and stylish as possible.